Customize Your Success with Our Tailored Plans

Please Note:

• All our products come with free 30 days of Free technical Support after your purchase. With these Support Plans, you can extend your support coverage for plugins, themes and mobile apps from us.
• Easy cancellation of subscription any time. You can renew your subscription later.
• By subscribing to any of our membership plan, you are accepting the recurring payment to us.
• NO REFUND is provided on support payments because we are here to provide the required support services.
• Please remember NO REFUND is available if you want a refund after the app rejected by Apple / Android Play store because we are here to re-submit your app for approval in the respective store.
• With these plans, support will be provided by our ticketing system from the Tickets section. Support by other means of communication such as phone, whatsapp, skype and/or electronic mail (E-Mail) is at the sole discretion of SocialEngine.com.
• Support for below issues will be INCLUDED
  • Plugins, Themes or Mobile Apps installation on 1 website only.
  • Issues in unmodified copies of SE & its products as per the plan opted.
  • If you need support on other issues on your website, then our team can decide to provide a resolution for the same based on team availability, severity of the issue and other factors.
• Support for below issues will NOT be included.
  • Plugins, Themes or Mobile Apps installation on more than 1 website including the development site. For this case, you will have to purchase another support plan for additional license.
  • Issue which come due to customizations by you, other 3rd party developers or conflicts because of other 3rd party plugins which are not following SE standards in their codes.
  • Installation and upgrade of any other 3rd party products.
  • Any development to provide integration, new features, design changes and enhancement in our products is not included. You can contact our support team for any custom work.
  Server assistance or any other support which is out of work scope of our support staff.

# This service is applicable only if you have got your server set up by our team.