Technical Support

30 Days Technical Support

$50 USD

30 days of SocialEngine PHP technical support for self hosted clients.

Provided by SocialEngine.

Notes:
  • This does not auto renew and will require you to purchase it again when the 30 days expires.
  • Please view our support terms before purchasing.
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Installation

Installation Service

$30 USD

Fresh Installation of SocialEngine PHP on your server.

Provided by SocialEngine.

Notes:
  • Server must meet SocialEngine requirements.
  • Please view our support terms before purchasing.
  • This is a fresh installation, not an upgrade service.
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Upgrade

Upgrade Service Standard

$30 USD

For upgrading your SocialEngine website and official plugins.

Provided by SocialEngine.

Requirements:
  • Your account must have access to the current version release. If you don’t have access, please purchase it before purchasing the upgrade service.
  • Current SEPHP versions 4.9 and above. (If your current version is 4.8 and below, please purchase the legacy upgrade)
  • Server must meet our requirements.
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Upgrade Service Legacy

Upgrade Service Legacy Versions

$99 USD

For upgrading your SocialEngine website from SEPHP versions 4.8 and below.

Requirements:
  • Your account must have access to the current version release. If you don’t have access, please purchase it before purchasing the upgrade service.
  • For SEPHP versions 4.8 and below.
  • Server must be able to meet our requirements.
    Do NOT change server settings until we let you know as older versions will not work and the upgrade will not be able to be done.
  • If your site has third party products, please purchase the upgrade service from those experts as third party products break upgrades.
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Custom Upgrade

Custom Upgrade Service

$300 USD onwards

For upgrading your SocialEngine website with customizations and third party products.

Requirements:
  • Your account must have access to the current version release. If you don’t have access, please purchase it before purchasing the upgrade service.
  • Server must be able to meet our requirements.
    Do NOT change server settings until we let you know as older versions will not work and the upgrade will not be able to be done.
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Customization Service

Customization Service

$25 USD per hour

For customizations to your SocialEngine website, themes, and/or plugins.

Details:
If you need customizations, big or small, We can take care of your needs. Bring your vision to life with a community built to your specifications!
Notes:
  • Your website must be using the current version release. If you don’t have access, please purchase it and upgrade your website.
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