Mobile App Terms

Free mobile apps are provided according to the following terms. Please view the terms according to the SocialEngine product you are using.

For both products, all support and builds are provided by SocialNetworking.Solutions who have provided these mobile apps for our clients. Please contact them for support.

SocialEngine PHP

  • You will be provided one free build of each mobile app (iOS and Android). If the app is rejected due to client mistakes, incorrect information, or site content that is rejected by the app stores, there will be a cost for additional builds.

  • Builds can take 7 - 10 business days. If an app is rejected, this process starts over and can take another 7 - 10 business days.

  • Upgrades require a new build in most cases. Please contact SocialNetworking.Solutions before upgrading your site to inquire about costs involved for your build.

  • Installation needs to be done before contacting SocialNetworking.Solutions to start your build. Please follow this guide to install.

  • The mobile apps only support default SocialEngine official plugins. Third-party plugins would require paid customization to the mobile apps. Please contact SocialNetworking.Solutions for more details.

  • The source code is not provided.

SocialEngine Managed

  • A small set up fee is required for the initial build.

  • The apps will be automatically installed on managed sites but will not be accessible until the build is requested. Please request your build from SocialNetworking.Solutions and let them know if your request is for a SocialEngine Managed site.

  • If the app is rejected due to client mistakes, incorrect information, or site content that is rejected by the app stores, there will be an additional cost for a new build.

  • Builds can take 7 - 10 business days. If an app is rejected, this process starts over and can take another 7 - 10 business days.

  • Upgrades can require a new build. You will receive one (1) free build per month for the Advanced 4gb and Enterprise 8gb plans. Other plans above the Advanced 4gb and Enterprise 8gb receive two (2) free builds per month. Please contact SocialNetworking.Solutions when your site upgrades and you need a new build.

  • The mobile apps only support default SocialEngine official plugins. Third-party plugins are not allowed on the SocialEngine Managed services at this time.

  • The Source code is not provided.