Advanced 4GB, Enterprise 8GB, Enterprise 16GB

  • Third party products cannot be installed in these plans.
  • No customizations other than those able to be done via the theme manager, layout editor, menu editor and other settings via the admin control panel.
  • Upgrades will be done via SocialEngine staff or automated once available. As such, you agree not to make any changes to the default theme. Instead, you will need to make a clone of the theme and make changes on that instead. Otherwise, your changes will be overwritten during upgrades. The only way to protect changes is to use a cloned theme.

Enterprise 32GB

  • Third party products cannot be installed in this plan yet. In the future, we will allow third party products (purchased from third party experts) from a specified list to be installed. At that time, should you install third party products, that expert will be responsible for all upgrades and support.
  • Standard upgrades will be done via SocialEngine staff or automated once available for sites with no third party customizations. As such, you agree not to make any changes to the default theme. Instead, you will need to make a clone of the theme and make changes on that instead. Otherwise, your changes will be overwritten during upgrades. The only way to protect changes is to use a cloned theme.
  • Customizations from SocialNetworking.Solutions (a third party developer, sister company of SocialEngine) can be installed on this plan. (In the future, we will open this up for customizations from other experts). For more details or questions about customizations for the Enterprise 32GB plan, please contact SocialNetworking.Solutions and they'll be happy to help.
  • Support for customized sites will be provided by SocialNetworking.Solutions and not by SocialEngine support. Please check with them regarding support.
  • If your site receives customizations from SocialNetworking.Solutions, upgrades will be done by their team. You will need to schedule those upgrades as it will be a custom upgrade. Please check with them regarding any fee for custom upgrade service.